Techmarho Privacy Policy

01. Introduction

Welcome to Techmarho Nigeria Limited. Protecting your privacy is central to our mission as a technology solutions provider. This Privacy Policy provides a comprehensive explanation of how we collect, process, store, and safeguard your personal information when you interact with our website, mobile and web applications, and all related services.

Techmarho believes that data privacy is a fundamental right and an integral part of the trust our users place in us. We follow globally accepted standards of data protection and strive to maintain full transparency in how we handle information.

By engaging with any Techmarho platform, you consent to the practices described in this policy. We encourage you to review it carefully to understand what information we collect, why we collect it, and how we use it to improve your experience. Your continued use of our services implies your agreement with these terms.

02. Information We Collect

We collect data to deliver effective and reliable services and to continuously improve our performance. The information we collect generally falls into the following categories:

a. Personal Information

We collect information such as your full name, company name, job title, contact address, phone number, and email address. We may also request billing details or identification documents when necessary to process payments or verify your account. This information helps us tailor services to meet your specific needs and communicate efficiently.

b. Technical Information

Whenever you visit our website, use our applications, or interact with our digital tools, we automatically collect technical information such as your device type, IP address, geographic location, operating system, browser version, and usage statistics. These details help us understand how users interact with our platforms and enhance overall performance and security.

c. Communication Data

We maintain records of all communications between you and Techmarho, including emails, contact form submissions, live chat interactions, customer support requests, and feedback messages. This allows us to respond effectively and improve future communication.

d. Cookies and Analytics

Our platforms may employ cookies, web beacons, and analytics technologies to track browsing activity, analyze trends, and enhance user experience. Cookies allow us to remember user preferences, maintain session information, and measure engagement with our content.

e. Third-Party Integrations

When you connect to third-party applications through our systems, such as payment gateways or cloud services, those integrations may share limited data to enable functionality. Each third-party integration is handled securely in accordance with privacy and compliance standards.

03. How We Use Your Information

We use the data collected from users for legitimate operational, commercial, and security purposes. Our key objectives include:

1. Delivering, managing, and optimizing our technology products and services.

2. Responding to inquiries, requests, and customer support tickets promptly.

3. Processing payments, subscriptions, and account verifications.

4. Sending important updates, technical notices, invoices, and product alerts.

5. Conducting performance analytics to improve user experience and system reliability.

6. Ensuring compliance with legal, financial, and contractual obligations.

7. Protecting users, systems, and data from fraud, abuse, and security threats.

Techmarho does not sell, rent, or trade personal data to third parties for marketing purposes. Any data shared is strictly used to fulfill service commitments or legal requirements. We believe that your information belongs to you, and we treat it with that level of respect and confidentiality.

04. Data Sharing and Disclosure

We occasionally work with reputable third parties that assist in our operations. These include hosting providers, analytics companies, payment processors, and technical support partners. Each partner operates under strict contractual obligations and must comply with confidentiality and data protection standards.

We may disclose information when required to do so by law, court order, or regulatory authority. In exceptional cases, disclosure may occur to prevent potential harm, investigate fraud, or protect Techmarho’s intellectual property and system integrity.

Whenever data sharing is necessary, we ensure that such transfers are conducted through secure and compliant methods, including encryption and verified channels.

05. Data Security

We employ a multi-layered security framework to protect all stored and transmitted data. This includes encryption, intrusion detection, secure data centers, firewalls, and strict access controls. Only authorized personnel have access to personal data, and they are trained to handle it responsibly.

We also conduct regular security audits, vulnerability testing, and updates to ensure our systems meet the highest security standards. However, while we do everything possible to safeguard your data, no internet-based system can guarantee complete security. Users are encouraged to use strong passwords, enable multi-factor authentication where applicable, and keep their devices secure.

06. Your Rights

Techmarho respects the privacy rights of all users and ensures compliance with applicable data protection laws. As a user, you have the following rights:

• To access the personal data we hold about you and understand how it is used.

• To request correction of any inaccurate, incomplete, or outdated information.

• To request the deletion of your personal data where it is no longer required.

• To restrict or object to data processing in certain circumstances.

• To withdraw consent for optional data use or marketing communication at any time.

• To request a copy of your data in a structured, commonly used format for portability.

Requests to exercise these rights can be submitted via [email protected], and we will respond within the time frames required by law.

07. Data Retention

We retain personal data only for as long as it is necessary to achieve the purposes stated in this policy, fulfill legal or contractual obligations, and maintain business records. Retention periods vary depending on the type of data collected and its relevance.

Once data is no longer needed, we ensure it is permanently deleted, anonymized, or securely archived. All disposal methods meet recognized industry and legal standards for data destruction.

08. Third-Party Links

Our digital platforms may include links to external websites or tools that are not owned or controlled by Techmarho. These third-party sites have their own privacy practices and policies. We strongly encourage users to read those policies before interacting with external platforms. Techmarho bears no responsibility for how third-party sites manage or use personal data.

Additionally, any data voluntarily shared on public areas of our website, such as comment sections or forums, may be visible to others. Exercise caution when posting personal or sensitive information in public spaces.

09. Policy Updates

This Privacy Policy is a living document that evolves alongside our operations, technologies, and regulatory environment. We may revise it from time to time to reflect best practices and compliance requirements. Updates will be posted on our website with a new effective date.

We encourage users to review the policy regularly. Continued use of Techmarho’s platforms after changes are published will be considered acceptance of the revised terms.

10. Contact Information

If you have questions, concerns, or requests related to your personal data or this Privacy Policy, you can reach us through any of the following channels:

📧 [email protected]
🌐 www.techmarho.ng
🏢 Techmarho Nigeria Limited, Edo Innovation Hub, I.C.E Road, off Wire Road, Benin City, Nigeria.

We value feedback from our users and will do our best to address your concerns promptly and transparently.